Privacy Policy

1. Introduction

Welcome to SertifyMe (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and related services (collectively, the “Platform”).

By accessing or using SertifyMe, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

2. What We Collect

a. Information you provide directly

• Account details: name, email address, password, profile photo.
• Professional details: workplaces, roles, skills, and peer certifications (“Sertifications”).
• Communications: messages, feedback, or support requests.
• Optional data: LinkedIn or other connected accounts (if you authorise integration).

b. Information collected automatically

• Usage data: pages visited, session length, referring URLs, clicks, and interactions.
• Device data: browser type, operating system, IP address, and approximate location.
• Cookies & analytics: technologies used to improve experience and measure performance.

c. Information from third parties

If you connect SertifyMe to third-party services (e.g., LinkedIn), we may receive limited data such as your public profile and verified email.

3. How We Use Your Information

1. Create and manage your account.
2. Display your profile, work history, and Sertifications to other users.
3. Facilitate peer-to-peer Sertification and verification.
4. Provide and improve search, discovery, and recommendation features.
5. Send service updates, notifications, and optional communications (opt-out anytime).
6. Maintain platform security, prevent fraud, and meet legal or regulatory obligations.

4. Legal Bases for Processing

We process information under consent, contract, legitimate interests, or legal obligation depending on the context.

5. Data Sharing and Disclosure

We may share data:

• With service providers handling hosting, analytics, email delivery, or infrastructure.
• With other users through public profile or Sertification displays.
• With business customers (aggregated or limited data) for recruiting or verification.
• With regulators or courts when required by law.
• During business transfers, mergers, or acquisitions under confidentiality obligations.

6. Data Retention

We retain personal data as long as needed to provide services, resolve disputes, and satisfy legal requirements. You may request account deletion at any time; we will remove or anonymise data unless retention is legally required.

7. Your Rights

Depending on your jurisdiction, you may access, correct, delete, or restrict the processing of your data, or request portability. Contact privacy@sertifyme.com to exercise these rights or to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Security

We use encryption, secure AWS infrastructure, access controls, and ongoing reviews to protect your data. While no system is completely secure, we continuously improve our safeguards.

9. International Transfers

Your data may be processed in other jurisdictions where our providers operate. We apply legally required safeguards to protect that data.

10. Cookies

We use cookies for authentication, analytics, and performance. You may disable cookies through your browser, but some features may not function correctly.

11. Updates to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated effective date.